Order Changes & Cancellations

Due to our quick processing time, please reach out as soon as you can about any edits you may need to make to your order. We are only able to cancel orders before they ship out. You can email us at TrilogyShop@BlueStarResorts.com for order changes or cancellations.

Processing & Shipping Time

Standard orders take 1-3 business days to fulfill and ship. During promotional events or holidays, orders can take 7-10 business days to fulfill and ship. 

Shipment Tracking

Once your order ships, you will receive an email notifying you that your order has shipped and how to track it. If you have an account with #MTL Shop, you can log in to view your order and tracking information.